Supportive and Defensive Climates from Jack Gibb
The Supportive and Defensive Climates Framework from Jack Gibb helps explain how some group communication climates become unproductive while others remain effective.
Free Download pdf Confident Speaking: https://www.alexanderlyon.com/free-re...
Working from Beebe & Masterson's Communicating in Small Groups (Affiliate): https://amzn.to/2YtsUhd
1. Evaluation vs description
2. Control vs problem orientation
3. Strategy vs spontaneity
4. Neutrality vs empathetic
5. Superiority vs equality
6. Certainty vs provisional