OxApps.io - One stop POS and Payment Solutions
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How might we reinvent the dine-in customer experience and reduce manpower costs in the Food & Beverage industry?
Waiting time exists throughout a dine-in experience; from waiting to be seated, to having your orders taken, and finally to making payments. This experience can quickly become negative when customers feel neglected by the waitstaff. While self-service kiosks and tablets have since been introduced to alleviate these issues, such solutions also come with hefty investments on equipment that not all merchants are ready to make.
the e-menu allows customers to conveniently browse, order, and make payments on their own mobile devices when dining in.
To further reduce the waiting time, customers can even pre-populate their orders for immediate submission by scanning their designated table's QR code upon entering the restaurant.
For merchants, manpower previously dedicated to order-taking has since been reduced or reallocated for better efficiency. Overhead costs from investments in self-service tablets have also been greatly reduced.
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