Answering the Phone in English
1. Hi, could I talk to Leila?
Speaking
This is she
This is he (asking for a man).
Sorry, who is this?
2. Hi, I'm Daniel calling from Foxtons Housing Estate.
Yes?
OK.
3. Sorry, you're breaking up
Sorry, it's a bad / poor line
Sorry, what was that?
4. Could you speak a bit slower? English isn't my first language