Q&A: Listener Mailbag | PMP Industry Insider Podcast
On this episode, Donnie and Dan walk through answers to recent questions they've received from podcast listeners. Topics include tracking your critical number, how to develop your leadership skills, the best business advice they've ever received, customer service training and more.
Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services
#pestcontrol #businessgrowth #entrepreneurship #podcast #homeservices #pmpindustryinsiders #smallbusiness
In this episode, we discuss:
-Questions about how Donnie gets to one "critical number" at Triangle and turns data into reporting
-How to grow your skillset as a leader of a pest control company
-The problem with lowballing
-The best pieces of advice Dan and Donnie have ever received
-Donnie's advice: Find a mentor
-Dan's advice: Make enough money so you don't fight with your spouse
-What they wish they knew when they first started in the industry
-Donnie's "win the day" system: Do a little bit every day vs. putting in massive effort without consistency
-How Donnie has implemented the concepts from "Super Service" into his business
-Thoughts on running a pest business when systems go down
For complete show notes and links to resources mentioned, visit: https://www.pmpindustryinsider.com/po...