CASE STUDY: How to become a CEO - the operational mindset vs the strategic mindset | Robin Miles

Опубликовано: 10 Март 2026
на канале: Robin Miles - InspireMe Consulting
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Here is my case study testimonial with Jamal.

Jamal was an operations manager, taking car of day to day duties but he knew he has the potential to be more strategic as a leader of the organisation. He didn't how to harness those skills to transform him to the next level of his company - The CEO.

With coaching we were able to get clarity on his current situation and get a clear picture of his status in the company. Within 3 months, we were able to work on building his strengths and addressing his challenges to the point that his organisation made the obvious choice to pick him as the next CEO.

When I started working with Jamal he was a Chief Operating Officer who wanted to transition into a Managing Director - CRO role so entailed having to shift from an operational mindset to a strategic mindset and apart from learning the skills to do that, another challenge was a making a change within the same organisation.

He has now transitioned into that role and here are his key learnings:

Being an effective CEO and leading an organisation through the pandemic
Defining leadership and values
How to effectively spend his energy
CLARITY, authority, accountability, decision making
Developed consistent leadership independent of different external and internal factors

And Jamal shares his key insights on why he took on this journey:

1. The importance of coaching
2. Learning the value of Energy Management
3. The Harvard Negotiation Project - How to make a WIN-WIN situation


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