Next Big Thing: AI
Artificial intelligence is cruising through the hype cycle, and brands are learning how to adapt and prepare for the future. While it’s hardly new, the increase in awareness around generative AI has created an early-adopter advantage for the organizations that can effectively leverage AI.
Building off the recent The Next Big Thing: AI report, this conversation with Michael Klein, head of retail product marketing at Talkdesk, digs into how brands and retailers are evolving their strategies when it comes to AI investments.
Watch to learn some of the true innovation occurring in retail and consumer goods, some of today’s most common misconceptions, and what organizations should have on their radar when it comes to this impactful technology.
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