Behind the scenes: What it's like to work in Trust and Safety area | Aurelija Pletiene
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📩 BEHIND THE SCENES: WHAT IT'S LIKE TO WORK IN TRUST AND SAFETY AREA
Aurelija Pletiene takes us behind the scenes of Vinted’s Trust and Safety team. She shares how the company tackles cybercriminals, who target the platform’s key areas, such as payments and user data. With a focus on security, safety, and catalog moderation, Aurelija explains the challenges of mitigating fraud, ensuring user safety, and maintaining a clean catalog in a dynamic online marketplace environment.
🔍 In This Video, You’ll Learn About:
✅ The rise of cybercrime and its impact on online marketplaces
✅ How Vinted’s Trust and Safety team works to prevent fraud
✅ The three pillars of Trust and Safety: Security, Safety, and Clean Catalog
✅ The challenges of moderating content in a marketplace with 20 million uploads per week
✅ The skills required for working in Trust and Safety
✅ How Vinted's team uses resilience and adaptability to protect 75 million members
00:00 🚀 Build Stuff Conference – Get Your Tickets!
00:21 Introduction: The Growing Threat of Cybercrime
03:10 The Three Pillars of Trust and Safety
05:30 Safety: Identifying Harmful User Behavior and Scams
07:20 Key Skills for Trust and Safety Professionals
8:40 Vinted’s Fight Against Fraud and Cybercriminals
11:40 How Trust and Safety Keeps Vinted’s 75 Million Members Safe
13:15 The Importance of Understanding the Hacker Mindset
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