Telephony 101 - Telephone Systems (Terminology)
Description of terminology you WILL hear when discussing telephony, so you can better understand the various solutions being presented to you! Your choices have a direct impact on your recurring expenses, and this will help you make a more informed and wise business decision as it relates to your communications needs.
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00:00 Background
01:50 Functional Description
02:42 Private Branch Exchange (PBX) & Key Systems
03:26 Appliances & Unified Communications Systems (UCS)
04:17 Centrex
05:26 Hosted Solutions w/ Voice Over IP (VoIP)
06:31 Decentralized, Private Cloud, & Hybrid Solutions
07:21 Wrapping Up