Webinar Ondemand Revolutionize Customer Experience and Transform Service Performance through AR MR
You can now download on-demand recording and presentation (https://bit.ly/2HN0cia) deck of webinar hosted by Mize and Help Lightning where we will demonstrate the field service applications that companies can utilize to improve technician productivity, reduce resolution times, and boost customer satisfaction. Through case studies, demos, and best practices, we will examine how advanced capabilities in the areas of Knowledge, Spare Parts, and Augmented/Merged Reality can revolutionize customer experience and transform service delivery.
Webinar Topic: Revolutionize Customer Experience and Transform Service Performance through Augmented/Merged Reality
Presenters: Michael R. Blumberg, CMO, Mize Inc.
Andrew Thomas, Product Manager, CX and FSM, Mize Inc.
Marc Guthrie, COO, Help Lightning
During this Webinar presented by leading Industry experts, you will learn about:
Strategies and tactics to reduce cost and streamline access to technical support
Reduce touch points and eliminate friction in the support process
Case studies from Global Equipment Manufacturers
Apps that improve technician productivity and reduce repair time
Utilizing Remote Assistance to help technicians
Impact of knowledge tools on service performance metrics
now download on-demand recording and presentation deck of webinar https://bit.ly/2HN0cia