Premiere freezing up or crashing fix number two (reset preferences) | Quick Tip
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Sometimes Premiere will crash, frustrating as it is, there is usually (knock on wood) a way to fix it.
Here is one fix for a crashing Adobe Premiere. Often before a crash something will happen or you’ll open up a
plugin or a file that just rubs premier the wrong way. In this case it may be needed that you
have to reset your preferences and or plugins. Restart premiere while holding down the option or alt key to reset the preferences, or to reset the preferences and plug-in cache,
hold down the shift-option or alt key while starting up Premiere. Keep in mind that resetting the preferences may reset your keyboard shortcuts to
default, make sure that you have saved a copy of your keyboard preferences just incase.