ServiceNow List Views – The Most Used Screen in the Platform (Full Tutorial)
List Views are the most-used screens in ServiceNow, and once you master them, you’ll feel way more confident and productive in the platform.
In this video, we cover everything you need to know to get the most out of List Views — from filtering and grouping records, to creating views, editing data, and using powerful features like the Condition Builder.
Whether you’re prepping for a certification or just trying to work smarter, this is a must-know topic.
• What is a List View in ServiceNow
• List Control, Column Options & Field Menus
• Filtering: Breadcrumbs, Search, and Condition Builder
• Sorting, grouping, and creating personalized views
• Editing data directly in the list
• Taking actions on selected rows
• Creating favorites, refreshing lists, and more
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