Catalog Builder | Define service fulfillment steps in catalog items
Demonstrates how business owners can define the fulfillment process of catalog items using service fulfillment steps.
This video covers:
Scenario: Using step-based request fulfillment
Defining service fulfillment steps
#servicenow #servicenowdemo #catalogbuilder
This video was recorded in the San Diego release with the Next Experience UI. It may apply to other releases as well.
Role required: catalog_builder_editor
For more information on Catalog Builder, see:
ServiceNow product documentation:
Catalog Builder:
https://docs.servicenow.com/bundle/ro...
Define a service fulfillment step:
https://docs.servicenow.com/bundle/ro...
ServiceNow Training and Certification:
http://www.servicenow.com/services/tr...
ServiceNow Community:
https://community.servicenow.com/comm...
ServiceNow TechBytes Podcast:
https://community.servicenow.com/comm...
For general information about ServiceNow, visit: http://www.servicenow.com/