How Empathy Leads to Bigger Profits and a Better Life | Michael Brenner | AQ's Blog & Grill
Mean People Suck.
Listen in as Michael Brenner and Alan Quarry chat about everything from Champion Leadership to the LEGO brand, the kindness rule to the Pelaton scandal before the holidays. And the underlying theme that ties all of these things together - empathy. If you can think and feel like the customer, you win.