Managing Passive Aggressive Behaviour - Amy Gallo
Looking to learn more about passive-aggressive behaviour and potential ideas to manage it? Amy Gallo, best-selling author of Getting Along, and I discussed this on Episode 73 of the Reframe & Reset Your Career podcast, which is now available.
Amy told me "What causes it often is fear. You really want to try to focus on what's the underlying message … You have to do a little bit of investigative work, what is it they're actually trying to say? Can you do what Heidi Grant, describes as hypothesis testing? Let's say you tell me, you're fine with the way this strategy is going but I can tell that there's a little bit of heat in those comments … I could test that hypothesis and say, I hear what you're saying, but I get the sense that you have a few concerns. I really need to hear those before we move forward. When would be a good time to talk through those concerns?".
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Amy is a workplace expert who writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She is the author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review. For the past three years, Amy has co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace.
She is frequently sought out by media outlets for her perspective on workplace dynamics, conflict, and difficult conversations. Her advice has been featured in The New York Times, Fast Company, Marketplace, and The Austin American-Statesman, as well as on WNYC, the BBC, and ABC (Australian Broadcasting Corporation).
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Hi there, my name is Harsha Boralessa and I am the founder and host of the Reframe & Reset Your Career podcast & YouTube channel, both of which I started in early 2021. They were both inspired by my passion for neuroscience and psychology. Their aim is to empower individuals to take greater control of their career development and approach it in a more strategic manner through the strategies and insights used by successful professionals and Recognised Experts to help their careers thrive.
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Please note that Reframe & Reset Your Career, including any comments made by the host and guests, is for informational purposes only and does not constitute advice of any description, including but not restricted to financial, legal, investing or medical advice.