I’m Jake — a sysadmin at an MSP (Managed Service Provider), and in this video I walk through the real monitoring and management tools we use constantly to keep businesses running. This isn't fluff — it's the core toolset that makes troubleshooting and IT support work at scale.
Whether you're trying to land your first IT job or want to level up in your current one, this video breaks down:
🖥️ RMM software: how we monitor and remote into devices
🌐 Network visualization tools: troubleshooting branch-wide outages
📶 SD-WAN dashboards: managing ISP failover and edge devices
🔒 DNS filtering: access control + content blocking
🛡️ Vulnerability scanning: keeping security posture strong
⚠️ Why these tools break and how much time we spend fixing the tools themselves
I also share why working at an MSP is a cheat code to gaining fast, broad IT experience — and why you should consider it if you're trying to break into tech.
Subscribe if this helped — I make content to give you a real-world look at working in IT, not theory.
Drop a comment if you’ve used these tools — or want to know how to get experience with them.
#sysadmin #monitoringtools #itcareer
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🎥 My Setup
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0:00 Introduction
0:43 RMM tools
1:33 Network Visualization Software
2:26 SD-WAN
3:30 DNS Filtering
4:50 Quick Note on the Agents
5:24 Vulnerability Scanners
7:36 Security things - EDR / SIEM
8:07 Why this is important
8:56 Outro
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Website: https://www.jakehulberg.dev
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