The Impact Room - Mia Manson Bishop Club Experience and Membership Director David Lloyd Leisure
Michelle Ansell from Douglas Jackson welcomes Mia Manson Bishop, to the Impact Room. Mia is the Club Experience and Membership Director for David Lloyd Leisure. With over 20 years of experience at the executive level across tourism, travel, and hospitality, Mia has been recognised in the latest edition of the "Women to Watch in Hospitality, Travel and Leisure and Retail Index," as well as one of the "100 Most Inspirational CX Leaders in the UK" by the CMXA.
Mia is passionate about people, customers, business, and diversity. In our conversation today, she shares her insights on the evolving landscape of the hospitality and leisure sectors, the importance of diversity of thought, and her reflections on leadership and personal development. Whether you're an aspiring leader or simply interested in the future of the industry, Mia’s perspective is not to be missed.
On your own career aspirations and development
"I think the most important thing is for you to look at your own development plan—what is it that you want, and then how can your line manager support you in getting there? But if you don't take ownership of it, you won't develop." - Mia Manson Bishop
The Impact Room, Where exceptional, diverse and impactful leadership and wisdom is shared...