Grouping a List in ServiceNow
Master your ServiceNow lists with grouping! This video will show you how to categorize information and identify trends with just a few clicks.
● Organize chaos: Group large lists by specific fields, making data patterns and summaries crystal clear.
● Quick insights: Instantly see how many records fall into each category – perfect for understanding data distribution.
● Multiple methods: Group by column context menu or list context menu – choose what works for you!
● Expand and collapse: Focus on specific groups or get a high-level overview with easy expand/collapse options.
● Sort by count: Analyze data by group size – see which assignment groups have the most tickets (or the least!).
Plus, learn how to:
● Ungroup lists and return to the original view.
● Filter data based on a chosen group.
● Navigate back to the full list and apply additional filters and sorting.
Take control of your ServiceNow lists – watch now!
Related Courses:
● Complete ServiceNow CSA Exam Preparation Course: https://www.udemy.com/course/servicen...
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● ServiceNow CSA Tests for Beginners: https://www.udemy.com/course/servicen...
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Key moments:
00:05 - 00:23 | Introduction
00:24 - 01:23 | Grouping by Priority
01:51 - 01:57 | Ungrouping
01:59 - 02:29 | Grouping by List Context Menu
02:31 - 03:12 | Grouping by State
03:14 - 03:40 | Difference Between Grouping Methods
03:47 - 04:39 | Expanding/Collapsing Groups
03:55 - 04:18 | Grouping by Assignment Group
04:41 - 05:36 | Sorting by Count
05:42 - 05:57 | Filtering by Group
05:57 - 06:13 | Wrap-up