Wildcard Search on ServiceNow
Mastering Wildcard Searches: Boost Your Search Efficiency
Discover how to enhance your search capabilities using wildcard characters in this comprehensive tutorial. Learn the difference between single-character and multiple-character wildcards, and see practical examples of their application in global text searches, knowledge bases, and reference fields. Understand how to narrow down results and leverage wildcards like the percent sign, asterisk, and exclamation mark to optimize your queries. Whether starting with exact matches or finding variations, this video demonstrates how to refine and expand your search results effectively.
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Key moments:
00:00 | Introduction to Wildcard Searches
00:42 | Types of Wildcards
01:27 | Using Wildcards in Searches
02:34 | Advanced Wildcard Techniques
03:43 | Practical Examples of Wildcard Searches
07:28 | Combining Wildcards for Complex Searches
07:57 | Conclusion and Final Thoughts