ServiceNow CSA Exam Preparation: Instance Configuration
Instance Configuration scope for the ServiceNow Certified System Administrator Exam
This video covers three main topics:
● Installing Applications and Plugins is about activating components that provide specific features and functionalities within a ServiceNow instance.
● Personalizing or customizing the instance refers to the platform changes to suit a user's or business-specific needs and requirements.
● Common User Interfaces in the Platform refers to the commonly used UIs and portals on the platform, such as the Core UI, Next Experience UI, Workspace, and Service Portal.
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Key moments:
00:00 | Introduction to Instance Configuration
00:12 | Installing Applications and Plugins
00:40 | Personalizing and Customizing the Instance
01:35 | Common User Interfaces in the Platform