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SCC Supervisor Guide #3 - Unavailable Codes, WrapUp Codes and Profiles

Опубликовано: 14 Февраль 2026
на канале: BraxtelSCCTeam
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0

What Unavailable and Wrap Up codes are and why they are used. Explanation of how to create & manage Unavailable & Wrap Up codes.
How to create Profiles to assign Unavailable & Wrap Up codes to users

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