CZ Omni - Improves your brand CX
C-Zentrix Omnichannel is a comprehensive contact center suite as it integrates all your touchpoints (voice, chat, email, social - Facebook, Twitter, Instagram, Viber, Telegram, WhatsApp etc) and provides agent aan unified interface to manage all interactions and create and manage tickets as well. The must have solution for your contact center. For Supervisor it is the most convenient way to manage the contact center and customer service team. All dashboard and reports related to channel utilisation and agent utilisation is just a click away.