CZ Omnichannel Agent Panel
This demonstration showcases the features of CZ Omnichannel Agent panel. The agent can manage interactions from different channels like voice (IVR/Dialer), web chat, messaging (WhatsApp, Telegram, Viber), email and social media (Facebook, Instagram, Linkedin, X). This has a built in CRM and provides a holistic and fully integrated solution for the agent and makes it an all-in-one software for customer engagement