Customer Types: The Good, The Bad & The Ugly - CX Podcast
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In this episode, Lisa discusses the various types of customers businesses encounter, emphasizing the importance of understanding customer profiles to improve service and build stronger relationships. She shares insights from her experiences in retail, hospitality, and corporate sectors, and provides tips for managing different customer types effectively.
**Key Points**:
Introduction to different customer types.
Importance of customer profiling.
Tips for building better customer relationships.
Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!
My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.
I've worked with customers in retail, hospitality and the corporate world.
I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.
I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.
Now let's jump into the first episode...
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