Can a Technician Install Software on Remote Computer Without Remote Control Within a Minute?
This video will explain and demonstrate the benefits of the eProc Custom Commands module for running any command on a remote computer without remote control within a minute.
Most organizations utilize software management and deployment software to facilitate computer software installations. However, automation failures can occur, necessitating manual installation by service desk technicians.
Fortunately, the eProc platform offers Custom Commands, a module that enables the creation of task flows to be executed on remote computers. This feature also allows for selecting an account for running specific commands.
By utilizing eProc Custom Commands, service desk technicians can perform software installations within a minute without requiring remote control or interrupting the user.