EPISODE 9 | How to create and process a Sales Order | Microsoft Dynamics 365 F&O Full course
In this video, we continue our Dynamics 365 Finance & Operations Full Course by walking through the Order-to-Cash (O2C) process, focusing on how to create and process a Sales Order from start to finish.
Using a practical, real-life business scenario, we demonstrate how sales operations flow in D365—from customer selection to order confirmation, picking, packing, delivery, and invoicing—highlighting the key configurations and statuses that govern the sales process.
🔹 What you’ll learn:
Overview of the Order-to-Cash (O2C) process
How to create a Sales Order in Dynamics 365
Adding products, setting quantities, prices, and delivery dates
Confirming a Sales Order
Picking and packing process
Sales Invoice overview and posting
⏱️ Timestamps:
00:00 – Creating a new Sales Order
01:50 – Adding products to the Sales Order
03:30 – Sales order confirmation
03:56 – Picking and packing process
05:25 – Sales invoice overview
👉 Next Episode:
We’ll deep dive into the detailed functionalities in a Purchase order
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