How to send Approval Emails for Tickets using Workflow Automator in Freshservice

Опубликовано: 19 Июль 2026
на канале: Academy Freshworks
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This video will show you how to use workflow automator to send ticket approval emails in Freshservice. This setup will enable you to send approval emails to Freshservice users and groups when new requests like tickets, incidents, and problems are created.

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