In Reviews We Trust Podcast S02E06: What happens to eCommerce when people are signed-in? Joe Vancena
In this episode host, Callum McKeefery talks to Joe Vancena, CEO & Co-Founder at Status, the company driving retention through signed-in accounts.
They discuss:
What happens in eCommerce when people are signed in?
How customer accounts can solve some of the big picture problems brands are facing with personalization, retention and the loss of data and consumer privacy.
How returns are a very vital moment in your relationship with your customer and how should address them differently.
The pros and cons of being bootstrapped versus funded.
Callum McKeefery:
/ callum-mckeefery-1086b47
/ callummckeefery
Joe Vancena
/ joevancena
Show notes:
https://www.statusaccounts.com/
https://www.shopify.com/
https://www.loopreturns.com/
https://www.zendesk.com/
https://www.gorgias.com/
https://www.klaviyo.com/
https://www.attentive.com/
https://www.rollo.com/
Books:
From Impossible to Inevitable: How SaaS and Other Hyper-Growth Companies Create Predictable Revenue by Aaron Ross and Jason Limkin - https://www.amazon.co.uk/Impossible-I...
As a Man Thinketh by James Allen - https://www.amazon.co.uk/As-Man-Think...
Check out our social media:
Instagram: / wearereviews
Twitter: / we_are_reviews
LinkedIn: / reviews-co-uk
Visit our website for more information about our platform:
https://www.reviews.io/