Jira Service Management Request Types and Issue Types | Explained in 8 minutes
Confused by Issue and Request types in Jira Service Management? You're not alone! Issue types and Request types are two important concepts in Jira Serviced Management, but can be very easy to misunderstand.
In this video we'll dig into what they are, the differences, and how they work in Company and Team managed projects.
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Chapters
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00:00 - Start
00:19 - Issue Type vs Request Type in Jira Service Management
02:10 - Company Managed Projects - Issue and Request Types
06:01 - Team Managed Project Request Types
07:40 - Request Type and Issue Type Conclusion
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