Callers can now share live video with Columbus 911 Call Takers.
This feature, which requires the consent of the caller, allows the 911 Call Taker to text a link which gives the Call Taker access to the camera on the caller’s device for a live view of the emergency. This can provide critical context to first responders dispatched to fires, car accidents, or other potentially dangerous incidents.
To protect the privacy of the caller, once the call ends, so does access to their device. The link cannot be reactivated.