Customer Experience from Pre-Purchase to Re-Purchase
On June 17th, 2021, LiveHelpNow joined two great teams to co-host a customer experience webinar. LiveHelpNow's COO, Jason O’Neill, led the discussion with Marc Vasquez, Ideal Tridon's Global Director of Ecommerce, Annie Gray, LiveHelpNow’s Director of Customer Success, and Benjamin Arp, Miva's B2B eCommerce Advisor. Together we discussed tools, strategies, and everything customer experience – from pre-purchase to re-purchase. Watch to check out what we learned through this insightful customer experience webinar.