Freshdesk Time Tracking Integration | Everhour
At Everhour, we aim to make it easy for you to track your time. Part of that involves helping you track time from within the apps you use daily.
https://everhour.com/integrations/fre...
Our Freshdesk integrations shows the "Start Timer" button on every support ticket, so your team can track time without leaving what they’re doing. When you start the timer on a ticket, Everhour will take the ticket’s id, title, contact person, ticket url, join it all together and start the timer on your personal timesheet in Everhour.
Instructions
1. Sign up for free and install our browser extension - https://everhour.com/signup
2. Log in to extension and grant our extension access to freshdesk.com site.
3. Open the tickets page in Freshdesk and a timer button for each ticket will automatically appear
4. Head over to app.everhour.com to view your time entries. When you track time from Freshdesk, we'll copy the ticket id, subject and client name to the time entry in Everhour, with a link back to the Freshdesk conversation.