How to make a quotation
The enquiries we receive will be added to our CRM system. In this system we can see if we already have made a quotation for this enquiry or if it is a new enquiry. When the enquiry is put into the system, the drawings and parts of the specifications will be printed. If there are any uncertainties, we will call the customer for more information, so we can make a good and decent quotation.
We are working towards a system to get our own customers, this means districts are being divided between the account managers to get more personal contact with certain customers. Foreign customers we connect to our export department. Currently there are 3 / 4 employees busy with export projects.
The thing I like the most about my job is the variety of different projects. There are email enquiries with often the hardest issues to solve. Besides email enquiries we have enquiries with drawings. Every enquiry/drawing is different because there are different grilles/diffusers etc. involved and every customer has different demands and wishes as well.
For me ‘a resident of Deventer’, I like to work on projects from my residential town. For example, a while ago, I provided the library of Deventer with a new schedule of grilles.
Please contact us ore one of our dealers for more information.
https://orangeclimate.com/contact