Advances in Fraud Protection with Teradata, Itaú Unibanco, Datos Insights - FICO World 24
How are advances in fraud detection, including AI and the move to enterprise fraud management, improving financial services institutions’ ability to protect customers from fraud and scams? At FICO World 2024, FICO EVP of Sales and Marketing Nikhil Behl discussed these issues with leaders in the field, representing service providers, banks and industry analysts:
• Ben Lewis, VP of Financial Services, Teradata
• Ulisses Okamoto, Partner, Fraud Risk Management, Itaú Unibanco
• Julie Conroy, Chief Insights Officer, Datos Insights
In their discussion, they explore issues such as multi-dimensional data, holistic fraud prevention, customer centricity and omnichannel communications.
0:00 Ben Lewis on Teradata as an enterprise data repository
2:22 Ben Lewis on using “intent aware” data
3:57 Ulisses Okamoto on what One Itaú means for fraud protection
5:10 Ulisses Okamoto on how they reduced fraud victims by 2 million using FICO Falcon Fraud Manager
6:21 Ulisses Okamoto on using omnichannel customer communication to reduce fraud
8:01 Julie Conroy of Datos Insights on the evolving fraud market and threat vectors
10:30 Julie Conroy on the need for a holistic approach to understanding customer behavior
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FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 4 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency. Learn more at www.fico.com