osTicket Ajax Topic Lists (cartmega.com)
Topiclists is a plugin that allows for smart, dynamic, interlinked and nested ajax custom lists on the ticket creation page.
Are you looking to replace your single Help Topic drop-down list with a number of nested custom lists which you can update with ajax from any database? The purpose of these topiclists is to replace the single Help Topic field with multiple nested and interconnected drop-down lists thus helping the user find their required Help Topic faster and easier.
https://www.cartmega.com/software/ost...
Nested ajax Help Topic lists, the Holy Grail in the ticket creation process are finally here ...
... Topiclists can even be tailored to individual clients while bringing in external data from any remote server!
These Ajax super custom lists can appear both in the front end (client side) and back end (agent side) where a new ticket is being created.
Topiclists are interlinked such that each list is fed the user selection of the previous list using ajax.
You can of course create as many of your own topiclists as you like to handle any task at hand.
Topiclists integrates into osTicket seamlessly via the osTicket Motherload plugin mechanism.
Topiclists is based on Superlists, another trusted osTicket Motherload plugin, used in hundreds of osTicket installations.
No core file modifications necessary!
https://www.cartmega.com/software/ost...
CHAPTERS:
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00:00 Motherload Installation
01:17 Topiclists Installation
02:08 Topiclists Configuration
03:03 Topiclists Demo & Testing
04:44 Superlists Compatibility & Installation
06:18 Topiclists & Superlists Demo & Testing