Wave 1 2024 Customer Insights Journey Chat With Amey Holden
The release notes for Dynamics 365 Wave 1 2024 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights - Journeys section (formerly D365 Marketing).
Wave 1 2024 D365 Marketing Overview
🚀 Customer Insights - Journeys: https://learn.microsoft.com/en-us/dyn...
🎯 Customer Insights - Data: https://learn.microsoft.com/en-us/dyn...
Wave 1 Item Links:
1️⃣ Branded links for email and content - https://learn.microsoft.com/en-us/dyn...
2️⃣ Capture responses from 3rd party forms - https://learn.microsoft.com/en-us/dyn...
3️⃣ Collect data with unmapped form fields - https://learn.microsoft.com/en-us/dyn...
4️⃣ Build and test journeys before deployment - https://learn.microsoft.com/en-us/dyn...
5️⃣ Manage customer consent from contact and leads - https://learn.microsoft.com/en-us/dyn...
6️⃣ Reference copies of sent emails in timeline - https://learn.microsoft.com/en-us/dyn...
7️⃣ Track and use website interactions - https://learn.microsoft.com/en-us/dyn...
8️⃣ Ensure messages go to the right contact email address - https://learn.microsoft.com/en-us/dyn...
9️⃣ Auto-management of segments - https://learn.microsoft.com/en-us/dyn...
1️⃣0️⃣Double opt in for Realtime - https://learn.microsoft.com/en-us/dyn...
1️⃣1️⃣ Improve reliability of insights with advanced bot protection - https://learn.microsoft.com/en-us/dyn...
1️⃣2️⃣ Test real-time events faster with a developer portal - https://learn.microsoft.com/en-us/dyn...
1️⃣3️⃣ A/B testing within emails - https://learn.microsoft.com/en-us/dyn...
1️⃣4️⃣ Prevent duplicate emails to contacts - https://learn.microsoft.com/en-us/dyn...
1️⃣5️⃣ Journey split tiles - https://learn.microsoft.com/en-us/dyn...
1️⃣6️⃣ Send up to 10x interactions - https://learn.microsoft.com/en-us/dyn...
1️⃣7️⃣ Add send scheduling within journeys - https://learn.microsoft.com/en-us/dyn...
1️⃣8️⃣ Improved journey flow analysis - https://learn.microsoft.com/en-us/dyn...
1️⃣9️⃣ Qualification rules for leads - https://learn.microsoft.com/en-us/dyn...