How to Avoid Costly, Draining Personnel Problems
One of the biggest issues and obstacles for businesses are personnel issues. Many companies have a whole department whose jobs are to oversee and assist with the "human resources."
What is the best way to avoid the worst of these thorny issues?
At the heart of all of the worst tangles of interpersonal problems that distract a company from the important work at hand is a lack of feedback at the outset of the issue.
Be direct. It's uncomfortable, but that is ok. Don't remove yourself from the discomfort until the issue is addressed. It will only get worse.
When you dodge because you're uncomfortable with it, imagine how that affects the rest of the team. It's easy to get worked up about it the longer you wait.
Honest, curious, fact-based, non-emotional feedback isn't threatening or something to be ashamed of. How they react is up to them. There is no way you can control it.
This simple, straightforward feedback is the easiest way to do your job and ensure you nip problems in the bud rather than waiting until they've grown personal in feuds, sabotage, lawsuits, or other disruptive drama.
#leadership #management #communication