Introducing the Financial Confidence Playbook
Learn more about the Financial Confidence Playbook, a guide to finding product-market fit faster at the last mile, in this webinar recording.
Building on real-life examples of our work at Last Mile Money, the Playbook shares why these users need specific features, cues, and support to feel confident interacting with a new financial product or service. John Won, Kanika Kumar, and Anukriti Kedia present the story of how we created the Playbook, what it covers, and how to use it.
Explore the Financial Confidence Playbook here: https://www.financialconfidence.design