Visiting Angels vs An Avalanche of Emails
This is the story of Visiting Angels, a Wisconsin-based senior homecare service that was finding it difficult to offer prompt support to its members. They had no means to track incoming support queries and assign them to the team causing a near-chaotic situation. But, all they needed was to switch to Hiver. Watch how Hiver's superhero rescued the team and helped them win a battle against an avalanche of emails, once and for all.