How Visiting Angels Made their Processes 110% More Efficient | Hiver
Visiting Angels | Customer Testimonial: Enhancing Efficiency with Hiver
"Before Hiver, our process wasn’t very efficient and communication got lost. Now, Hiver has improved our process by 110%. We are much more organized, and nothing gets lost." - Director of Advertising and Technology, Visiting Angels.
Meet Visiting Angels, a leading non-medical, in-home care company that helps people live independently in their own homes. Their services range from housekeeping to assisting parents, all designed to ensure comfort and independence.
When their old system of using Outlook led to lost communications and inefficiency, they turned to Hiver. This change revolutionized how they handle internal communications. No more lost emails or missed updates—Hiver keeps everything streamlined and accessible.
With Hiver, their office staff can focus on what truly matters, enhancing the quality of care we provide. They utilize Hiver’s analytics and tagging features to efficiently manage communications without overwhelming their phone lines, especially avoiding frequent voicemails from caregivers.
Discover why the Director of Advertising and Technology at Visiting Angels believes that Hiver’s features are unmatched and how it has helped them grow and improve their services.
🔗 Watch and learn more about how Hiver has transformed Visiting Angels into a more efficient and responsive service provider*
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