Working with Campaign Responses - Microsoft Dynamics CRM Online - Success Portal
Please visit the Success Portal at http://www.xrm.com/success - This video is a sample length version of one of more than 100 Microsoft Dynamics CRM Online Tutorials available in the Success Portal. In this video, learn how to manually create a Campaign Response and convert it to a Lead record in CRM Online. In CRM Online, a Campaign Response is a record of communication between you and potential customers in response to a Campaign. Campaign Responses can be converted to Lead, Opportunity, Order, and Quote records. In this video tutorial, we demonstrate how to manually create a Campaign Response and how to convert it to a Lead record.