Please visit the Success Portal at http://www.xrm.com/success - This video is a sample length version of one of more than 100 Microsoft Dynamics CRM Online Tutorials available in the Success Portal. In this video learn how to close your business to Service Activities and Appointments in CRM Online. Business Closures recorded in CRM Online make entire days or specific hours unavailable when scheduling Service Activities and Appointments. In this video tutorial, we schedule a Business Closure for Thanksgiving.