LiveVox Practical AI Purpose-Built for Contact Centers
LiveVox helps contact centers build artificial intelligence and machine learning into communication workflows with ready-made automation and out-of-the-box integrations for practical, intelligent campaigns and outreach. Our unified CCaaS platform provides a one-stop-shop for customer service teams looking to enhance self-service and incorporate targeted automation to quickly create more meaningful interactions that are easy to implement and optimize for every customer engagement with no and low-code AI tools.
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About LiveVox
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive contact center performance. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India. To learn more, visit https://www.livevox.com or call one of our specialists at (844) 207-6663.