On-Demand Webinar: Introducing LiveVox’s Agent Assist
In case you missed our webinar ‘Introducing LiveVox’s Agent Assist’ you can watch the whole thing here.
An always-there partner for your agents, Agent Assist monitors and analyzes ongoing voice conversations to provide key recommendations, live call transcripts, automated post-call notes, and automated alerts and actions.
In this webinar we covered:
• An introduction to LiveVox
• Why we built Agent Assist
• What Agent Assist is
• How Agent Assist works
• Real-Time Call Transcription
• Auto-Summarization
• Key Reccomendations
• Automated Alerts and Actions
• How is Agent Assist Cofigured
• Q+A
• Next Steps
For more product information contact center industry thought leadership content including blogs and information about the LiveVox platform visit https://livevox.com.
About LiveVox
LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company has more than 650 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; St. Louis; Medellin, Colombia; and Bangalore, India. To stay up to date with everything LiveVox, follow us at @LiveVox or visit livevox.com.
To stay up to date with everything LiveVox, follow us at @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.