For Small Business Owners - Yes, Employee Engagement Can Have a Real Impact!
If you are a small business owner with $50 million in revenue or below, you are the one setting the culture of your firm. If you are significantly smaller, you ARE the culture. So if you don't like how things are, you have to take a good look at how you interact with your employees and support them.
As a business owner, little interactions go a long way. Like it or not, you're viewed as a demi-god. Therefore, when you walk through the office and speak to everyone and ask about their families or congratulate them on a recent achievement, the effect is magnified. Likewise, if you walk through the office or factory or distribution center and are in your head thinking about things and totally ignore the employees you pass, they take it personally and think something is wrong.
Take time to engage with your employees on a regular basis. It doesn't take a lot of time but the payoff is significant. So for those of you who have wondered, yes, employee engagement is definitely a thing!
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