How Fin AI Copilot changes the game for support teams

Опубликовано: 17 Февраль 2026
на канале: Intercom
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This week on The Ticket podcast, Intercom's Senior Director of Automated and Proactive Support, Ruth O’Brien, and Senior Product Marketing Manager, Olivia Singarella, dive into what Fin AI Copilot is and why every support team needs it.

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