It's time to redefine what customer service could look like
Listen as Guneet Singh, VP of Customer Experience & Care at Appfolio, explains how they enhanced the customer experience with AI-first customer service:
→ More than 1/3 of their support interactions are handled autonomously
→ 3 out of 5 customers see their issues resolved on first contact
→ 93% of customers report satisfaction
Learn more about Appfolio's story here: https://www.intercom.com/blog/videos/...