Prepping support content for AI - Add text explanations to articles with media
Unfortunately, AI can't watch videos or describe images. Yet!
When getting your help content ready for Intercom's AI agent, Fin, it’s important to add text explanations to back up your visual content.
Check out our example help center for best- and poor-practice example articles here: https://intercom.help/academy-playgro...
Try Fin with your own help content here: https://www.intercom.com/fin/demo
Intercom is the next generation customer service platform, built for an AI-first world. Check out https://www.intercom.com for more.