Introducing Talkdesk Embedded in Epic
Learn how Talkdesk and Epic are transforming patient care together! Since 2021, Talkdesk has been integrated directly with Epic, automating access to care, meeting rising consumer expectations, and personalizing interactions like never before.
Now, we're taking our collaboration to the next level with Talkdesk Copilot, embedded in Epic Cheers. With Talkdesk Copilot, your agents become experts—delivering more personalized and efficient conversations that drive better patient outcomes. AI reduces after-call work from minutes to seconds, all within a single pane of glass inside Epic.
Together, we can create a synchronized, personalized, and radically convenient experience for your patients.
Learn more here: https://www.talkdesk.com/call-center-...
Talkdesk is leading the charge to rid the world of bad customer experience. We use AI to supercharge the contact center and hyper-personalize the customer journey. We provide autonomous virtual agents that resolve customer inquiries independently, intelligent copilots to help agents deliver the highest level of service, and deep analytic capabilities to optimize the customer experience. All these capabilities are built on a cloud-native, customer experience platform with a common data model and shared services. The system is no-code, so you can train and update AI models without relying on data scientists. And if you’re worried about transparency and losing control, we built generative AI observability dashboards to help you root out biases or misinformation. Best of all, if you are in an industry with unique needs and regulations, our industry clouds can help you accelerate ROI with prebuilt workflows and pre-trained AI models. It’s easy to understand why companies that love their customers use Talkdesk.
Learn more here: https://www.talkdesk.com/