Talkdesk Ascend Connect: Generative AI for on-premises contact centers.

Опубликовано: 23 Февраль 2026
на канале: Talkdesk
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Talkdesk Ascend Connect™ introduces the industry’s first suite of generative AI for CX applications that seamlessly integrate with third-party on-premises contact centers without requiring a complete infrastructure overhaul.

Built around four key components—Talkdesk Autopilot, Talkdesk Copilot, Talkdesk Interaction Analytics and Talkdesk Ai Trainer—Talkdesk Ascend Connect elevates customer experiences, empowers agents, and streamlines operations. The suite sits on top of existing contact center infrastructure and leverages no-code AI, making it simple to deploy and maintain without the need for expensive data scientists.

Learn more about Talkdesk Ascend Connect here: https://www.talkdesk.com/resources/vi...

Talkdesk® is a global AI-powered cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience
Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results. Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry. Learn more and take a self-guided demo at www.talkdesk.com.