Automation Anywhere Review: $2M Annual Savings in HR at Boston Scientific
Dylan Mahan, Manager of the Intelligent Automation CoE within HR at Boston Scientific, shares how Automation Anywhere is driving large-scale impact across HR operations.
With more than 70 automations in production, Dylan’s team supports recruiting, talent management, payroll, notifications, and SAP SuccessFactors workflows in a federated automation model. Since migrating from Automation Anywhere v11 (on-prem) to A360 cloud, the team has expanded automation capabilities and improved scalability, reliability, and developer productivity.
Key highlights from this review:
• $2 million in annual savings across HR
• 70+ production automations in a federated CoE model
• Migration from v11 on-prem to A360 cloud
• Integrations with SAP SuccessFactors, ServiceNow, Active Directory, and APIs
• Use of Connector Builder for streamlined integrations
• Focus on process redesign before automation
• Leveraging APIs instead of UI automation to reduce maintenance
• Generative AI and intelligent document processing exploration
• MVP (Most Valuable Pathfinder) program participation
• Strong platform stability and responsive customer support
Dylan explains how Automation Anywhere allows HR teams to shift employees away from repetitive manual tasks and toward higher-value, strategic work. Even if no new automations were added, the current portfolio would continue delivering approximately $2M in year-over-year savings.
He also discusses the importance of governance, operational reporting, and stakeholder ownership as automation portfolios mature, as well as the value of community programs, product clubs, and early access initiatives.
Overall rating: 8 out of 10.
Read a text version of this review here:
https://www.peerspot.com/products/aut...
The review is not subject to editing or approval by the vendor.